Service Partner World
Welcome to your Schmitz Cargobull Service Partner portal where you will find all the information about handling warranties, technical support, Cargobull Repair System and spare parts.
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How does a workshop obtain approval for the CRS system?Only our Service Partners who have concluded a workshop contract with us are approved for the Cargobull Repair System.
Contact: E-mail: fullservice@cargobull.com -
Where and how do I make a warranty claim?If you wish to make a warranty claim for a trailer, then kindly contact our central Customer Service at CWCM@cargobull.com
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Where and how can I register for workshop training sessions and which sessions are available?For information on our workshop training courses for certified service partners, please visit https://campus.cargobull.com/ or college@cargobull.com
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Where can I order spare parts?You can order spare parts in our online store in the Service portal:
https://www.cargobull-serviceportal.de
under "Trailer Parts Online" -
Where can I find CI 'Corporate Identity' equipment for Service Partners?www.cargobull-fanshop.de
Please e-mail ASM-EU.Support@cargobull.com if you do not have login details for the store -
How can I obtain help with technical questions about servicing or repair?Our Technical Service Hotline is available to you for all technical queries during our opening hours:
Trailer: +49 2558 81 2888 or sp@cargobull.com
Cooling unit: +49 2558 81 2588 or transportkaeltemaschine@cargobull.com
Contact Cargobull Euro Service on 00800 24 227 462 855 in the event of a breakdown outside of office hours.